User Agreement - Online Academy Courses

These Terms and Conditions of this User Agreement (Hereinafter referred to as "Terms" and “Agreement” respectively) govern your use of the iThrive’s Online Platform for Academy Courses (Hereinafter referred to as "Platform"), provided by Thrivetribe Wellness Solutions Pvt Ltd (Hereinafter referred to as "iThrive," "we," "our," or "us"). By accessing and / or using our Platform, you agree to comply with and to be bound by these Terms. If you do not agree with these Terms, please do not pay the Fees and do not use the Platform.

User Accounts:
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For enrolling you need to sign up and create your User Account and Password.
You are responsible for maintaining the confidentiality of your account information and password.
You agree to provide accurate, current, and complete information during account creation.


Course Enrollment and Payments:
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You are required to pay requisite fees to enroll for our online course(s)
Payment details provided by you, must be accurate and complete.
We accept payments through online Bank Transfer, UPI Transfer, Razorpay, Debit or Credit cards in acceptable currencies.
Fees are inclusive of taxes (GST).


iThrive’s Online Platform for Academy Courses

The term Platform means and includes iThrive’s Online Platform for Academy Courses; iThrive’s website(s); Third Party Vendor Platform(s) (whether linked or otherwise) used by iThrive for: enrollment, account creation and management, running and managing courses, etc.; and any Third Party payment gateway (whether linked or otherwise) used by iThrive for collecting and managing payments.


Content Access & Availability and Confidentiality:
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The Platform may contain various types of content including but not limited to courses, videos, photos, articles, assignments, PPTs, PDFs, and user-generated content like user feedback, questions, reviews and comments.
You agree not to copy, record, take screenshots, share, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from the Platform.


Acceptable Use & Prohibited Conduct

You shall use the platform only for the purposes of viewing the course, answering quizzes, doing case studies, submitting assignments, asking questions, sharing reviews & feedback, if any, and for doing things necessary for completing the course as permitted by the Terms of this agreement and the Platform.
You shall allow no one else to access your account and go through the course content.
You should ensure that you follow the course, quizzes and assignment timelines, if any, and any rules and instructions for completing the course.
The courses are recorded and you can access it anytime. The Course may also have quizzes and / assignments that can be accessed right after the student completes the lectures. The quizzes and assignments would be graded by the instructors and no dispute in relation to marks shall be entertained. You will be awarded with appropriate certificate for taking the course on successfully clearing and completing the course.
You agree not to use the Platform for any unlawful or unauthorized purpose.

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Respectful and Responsible Engagement:
‍You are expected to engage with the platform's content, community and instructors in a respectful and responsible manner. Any comments, discussions, or interactions with the Instructor or other students should be constructive and free from harassment, discrimination, or offensive language. Off-topic discussions, arguments, spam, or disruptive behavior may result in account suspension or removal from the platform.


Non-Medical Advice:
The platform's content is intended for informational purposes only and does not constitute medical advice.


Privacy:
‍You should respect the privacy of others and avoid sharing personal or sensitive information in discussions or comments. Non Solicitation: You should not use the platform or its content for commercial solicitation, self-promotion, or advertising of products or services without prior consent from the platform's administrators.


System Handling:
You should not commit any deeds that directly or indirectly may lead to uploading or transmitting any viruses, or malicious code or that may lead to Platform / system hacking or failure.


Technical Requirements:

You understand that a compatible working laptop / desktop or other device like Mobile Phone, Tab with compatible software is necessary along with an internet connection with a good speed for accessing and completing the course and you shall make arrangements for the required equipment at your own cost.


Intellectual Property:
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‍The content provided on the Platform, including but not limited to courses, videos, photos, articles, quizzes, case studies, assignments, PPTs, PDFs, etc., and user-generated content is iThrive’s property and protected as proprietary content and information under applicable intellectual property and other laws.
You do not acquire ownership rights whatsoever and howsoever over any content you access on the Platform.
You must not record, reproduce, distribute, or use this content without obtaining prior written consent of iThrive.
You agree that you shall perform no such acts or deeds which lead to violation of iThrive’s Intellectual Property rights and breach of our privacy and confidentiality policy.


User-Generated Content:
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You may contribute user-generated content, such as reviews and comments, to the Platform.
You grant iThrive a non-exclusive, royalty-free, worldwide and perpetual right to use, publish, translate, create derivative works from, and display your user-generated content.


Privacy & Data Collection Policy:

‍Information Collection:
We collect certain personal information during the course registration process, including your name, email address, and relevant demographic details. This information enables us to personalize your learning experience and communicate course updates effectively.
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Usage of Data:
The information you provide will be used solely for course-related purposes. This includes administering the course, sending notifications, and improving our course offerings based on collected and anonymized data.

Data Security: 
We employ security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. Your data is stored securely and accessed only by authorized personnel.

Third-Party Disclosure:
‍We do not sell, trade, or otherwise transfer your personal information to third parties. Consent and Control
By enrolling in the course, you consent to the collection and use of your information as outlined in this policy. You have the right to review, modify, or request the deletion of your personal data in writing at any time.

Cookies and Analytics:
‍We may use cookies and analytics tools to enhance your browsing experience and gather non-personal information about website usage. These tools help us improve the course interface and monitor user engagement.


Account Suspension, Deactivation and Termination:
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iThrive may suspend, deactivate and / or terminate your account and access to the Platform without liability to refund the Fees at its sole discretion, with or without notice for breach of these Terms, or for any illegal activity or the like.


Disclaimers:
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The Platform is provided on an "as is" basis and iThrive disclaims any express or implied warranties of any kind.


Cancellation & Refunds:

You clearly understand that once enrolled for the course after payment of the fees, enrollment cannot be canceled and such course fees are non-refundable and you agree not to put forth any claim in this regard.


Limitation of Liability:
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iThrive is not liable for any indirect, incidental, special, consequential, or punitive damages to you or any third party on account of use of the Platform or vis-a-vis the Terms of this User Agreement. iThrive’s liability in case of actual and proven direct damages shall at the maximum be limited to the Course Fees paid by you, if any dispute in this regard is decided by a legal authority or a competent court.


Dispute Resolution & Governing Law:

‍These Terms are governed by and shall be construed in accordance with the Substantive Laws of India. Any dispute shall be amicably settled. In case of failure to settle the dispute within 30 days, the dispute shall be subject to arbitration as per the Indian Arbitration and Conciliation Act 1996 and rules thereunder. The courts in Pune shall have jurisdiction to hear all relevant disputes hereto.


Modification of Agreement & Terms:

‍iThrive reserves the right to modify or update this Agreement or its Terms at any time without any prior notice.
You are advised to check the Platform regularly for any such changes


User Acceptance of Terms & Conditions:
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I hereby agree that I have read and understood all the terms and conditions laid out in this User Agreement and only after accepting all these Terms & Conditions


Recurring E-Mandate Policy

The term “e-mandate” shall mean consent given by a customer at a merchant platform (website/mobile application) to debit their payment method for recurring payment requests received from the merchant.

The term “Merchant” shall mean a company, organization, or entity that sends a bill, statement, invoice, or a request for payment for a product or service to the customer, based on the customer giving consent for a recurring mandate or payment instruction.

The term “Merchant Platform” refers to the website, web application, or mobile application of the merchant.

The recurring e-mandate can be given to merchants that are compliant with the relevant guidelines and regulations on the processing of e-mandates for recurring transactions.

The recurring e-mandate service will be available to customers who have registered for iCFN only.

Once a recurring e-mandate is set up on a Merchant Platform, payment debits shall be done as and when a payment authorization request is received from the Merchant.

It shall be the responsibility of the Merchant to ensure correct bill details are passed on. iThrive Academy will not be liable for any failed payments on account of incorrect/incomplete bill details shared by the Merchant.

Customers should keep track of any SMS or email alert/s pertaining to e-mandates set at Merchants. iThrive Academy will not bear the responsibility or consequence of late payments if the authorization requests are received late from the Merchant.

The customer cannot cancel the E-Mandate or Autopay without the prior consent of the Merchant, if canceled by the customer without prior consent, then charges would be deducted based on the total payment.

iThrive Academy reserves the right to revoke and/or discontinue the recurring mandate service if there is reason to believe that continuing this service shall prejudice the commercial situation of iThrive Academy.For any questions, please contact us at academy@ithrivein.com.